Dorman is a brand that has been around for quite some time, and its products can be found in many homes and garages across the country. But the question that often comes up is: Is Dorman a good brand? Well, I’ve done some research and tested out their products myself, and I must say, I’ve been pleasantly surprised.
One thing that sets Dorman apart from other brands is their attention to detail and quality. From small components to larger parts, everything is made with precision and durability in mind. And their commitment to customer satisfaction is evident with their wide range of products designed to fit various makes and models of vehicles.
If you’re someone who’s meticulous about their car or home maintenance, Dorman products are definitely worth considering. They offer a wide range of replacement parts that are affordable, reliable, and easy to install. So, if you want to save time and money while still ensuring top quality, give Dorman a try.
History of Dorman as a Brand
Dorman is a leading aftermarket supplier of original equipment dealer exclusive automotive replacement parts and hardware with over 100 years of history. The company was founded in 1918 by two brothers, Steven and Sol Dorman, who began their business selling automotive parts to local repair shops and garages in the Cleveland area. In the early days, Dorman’s focus was on providing high-quality replacement parts to independent repair shops across the Midwest.
Over the years, the company grew exponentially and diversified its product line to include a variety of parts, tools, and accessories for the automotive and heavy-duty industries. Today, Dorman offers over 80,000 products across multiple product lines with a strong focus on innovative product design, quality, and customer satisfaction.
- In 1978, Dorman introduced its first line of electrical switches, relays, and flashers, which quickly became one of the company’s most successful product categories.
- In 1995, Dorman expanded its product line to include hardware, such as bolts, nuts, and washers, becoming one of the largest suppliers of automotive hardware in the industry.
- In 2007, Dorman opened a new facility in Warsaw, Kentucky, to manufacture and distribute products to customers across North America.
Today, Dorman products can be found in almost every automotive repair shop across North America, and the company has established itself as a trusted brand among professionals and DIYers alike. Dorman’s commitment to continuous improvement, innovation, and customer satisfaction has allowed it to maintain its position as a leader in the automotive aftermarket industry for over a century.
Dorman’s Mission and Values
Dorman Products, Inc. is a leading supplier of automotive products in the aftermarket industry. The company was founded in 1918 and has been dedicated to providing innovative solutions to the automotive problems of its customers ever since. Dorman’s mission is to simplify and improve the lives of people by providing high-quality and affordable automotive products that make repairs and maintenance easier for everyone.
- Integrity – Dorman products are built with high ethical standards and a commitment to honest business practices.
- Innovation – The company invests heavily in research and development to ensure that its products meet the ever-changing needs of its customers.
- Quality – Dorman products are subjected to rigorous testing and inspection to ensure that they meet the highest standards of quality and safety.
In addition to its mission and values, Dorman is also committed to sustainability and reducing its impact on the environment. The company has implemented a number of programs and initiatives to reduce waste, conserve energy, and promote sustainable practices throughout its operations.
Furthermore, Dorman products are known for their affordability and reliability. The company offers a wide range of products to fit the needs of its customers, including replacement parts, hardware, and maintenance items. Whether you are a professional mechanic or a do-it-yourself enthusiast, Dorman products are a good choice for their ease of use, quality, and affordability.
| Benefits of Dorman Products |
|---|
| High quality and durability |
| Easy to install and use |
| Affordable pricing |
| Wide range of products available |
Overall, Dorman is a good brand that is dedicated to providing innovative, high-quality, and affordable automotive products to its customers. With a commitment to integrity, innovation, and quality, Dorman continues to be a trusted name in the automotive industry.
Product lines offered by Dorman
Dorman is a trusted brand that offers a wide range of automotive repair and replacement parts that are designed with the same quality as the original manufacturer’s parts. They specialize in OEM replacement parts, engine and transmission cooling products, steering and suspension products, and many more. Below are some of the major product lines offered by Dorman:
- Engine Management – Dorman’s engine management products provide reliable and efficient control of the engine, fuel, and emission systems. These products include throttle bodies, fuel injectors, ignition coils, and many more.
- Brake – Dorman brake products are specifically designed to meet or exceed OEM specifications. Their brake products include brake calipers, brake hoses, brake hardware, and many more.
- Body – Dorman’s body products are designed to restore the exterior of the vehicle to its original condition. These products include door handles, mirrors, exterior trims, and many more.
In addition to their product lines, Dorman is also known for their innovative solutions to automotive problems. They constantly seek ways to solve car issues quickly and effectively. One example of this is their OE FIX solution, which provides a quick and easy fix to common OE failures.
Moreover, Dorman is committed to ensuring that their products are of the highest quality and meet the needs of their customers. Their parts are rigorously tested to ensure that they meet or exceed OEM standards. They also offer a limited lifetime warranty on many of their products, which gives their customers peace of mind.
Overall, Dorman is a good brand that offers a wide range of high-quality automotive repair and replacement parts. Their commitment to crafting innovative solutions, testing rigorously, and providing lifetime warranties make them a brand that you can trust.
Quality control measures at Dorman
Dorman is a leading supplier of aftermarket auto parts in North America. The company is known for its high-quality products that are designed to meet or exceed OEM specifications. Dorman has established a reputation for producing reliable and durable parts that provide excellent value for customers. One of the key factors that contribute to Dorman’s success is its commitment to quality control measures.
- Testing and Validation: Dorman conducts rigorous testing on all of its products to ensure that they meet or exceed industry standards. The company has a state-of-the-art testing facility where engineers and technicians analyze the performance and durability of each product. Dorman also engages independent laboratories to conduct additional testing and validation.
- Supplier Approval Process: Dorman’s quality control measures start with its suppliers. The company has established a stringent supplier approval process that includes quality audits, performance evaluations, and compliance checks. Dorman only works with suppliers who meet its quality standards and adhere to ethical business practices.
- Continuous Improvement: Dorman is committed to continuous improvement of its products and processes. The company regularly reviews its quality control measures and makes necessary changes to ensure that it is delivering the best possible parts to its customers. Dorman also solicits feedback from its customers and uses that information to improve its products.
Dorman’s quality control measures are further enhanced by its ISO 9001 certification. This certification is an internationally recognized standard for quality management systems. It provides a framework for Dorman to consistently meet customer requirements and enhance customer satisfaction.
| Quality Control Measure | Description |
|---|---|
| Testing and Validation | Rigorous testing of products to ensure they meet or exceed industry standards |
| Supplier Approval Process | A stringent process for approving suppliers that includes quality audits, performance evaluations, and compliance checks |
| Continuous Improvement | A commitment to continuous improvement of products and processes through regular review and feedback from customers |
| ISO 9001 Certification | An internationally recognized standard for quality management systems that provides a framework for consistent quality and customer satisfaction |
Overall, Dorman’s quality control measures are among the best in the industry. The company’s commitment to quality is apparent in its products, services, and customer satisfaction ratings. If you’re looking for reliable aftermarket auto parts, Dorman is definitely a brand you can trust.
Reviews and Ratings of Dorman Products
Dorman is considered to be one of the leading brands in the automotive industry, providing high-quality aftermarket parts and accessories. The company has been around since 1918, and has gained a strong reputation for producing reliable and durable products. Dorman offers a broad range of products, including engine components, brake system components, suspension parts, and more. But, are they really worth the investment?
- According to numerous customer reviews, Dorman products are of high-quality and offer excellent value for their price.
- Many users have praised the brand for its easy installation process and compatibility with various car models and makes.
- Several reviews reported that Dorman parts have helped them save money by avoiding costly dealership repairs.
Overall, Dorman seems to have a solid reputation for producing quality products that are durable and offer great value for money.
Here is a quick summary of the key pros and cons of Dorman products:
| Pros | Cons |
|---|---|
| High-quality materials | Not all products are compatible with every make and model |
| Reasonable prices | Slightly limited selection compared to other brands |
| Easy installation process | |
| Helps save money on repair costs |
Based on the reviews and ratings available online, Dorman is a reliable brand that offers quality aftermarket car parts and accessories. Whether you are a professional mechanic or a DIY enthusiast, Dorman has proven to be a reputable and trustworthy brand.
Dorman’s Presence in the Automotive Industry
Dorman is a well-established brand in the automotive industry, known for its high-quality and innovative replacement parts for vehicles.
Their presence in the industry can be seen through their extensive product range, covering a wide range of vehicle makes and models. Dorman’s products are designed to meet or even exceed OEM specifications and are rigorously tested for durability and performance.
Dorman’s Product Range
- Dorman offers a vast range of replacement parts from axles to window regulators.
- Their product range covers a variety of categories, including brake, drivetrain, electrical, engine, and suspension.
- Dorman also provides specialty products, such as body hardware, cooling system, and fuel system components.
Dorman’s Commitment to Innovation
Dorman prides itself on being an innovative brand that delivers high-quality, cost-effective solutions to common automotive problems.
Their in-house engineering team works continuously to identify common issues faced by drivers and develops creative solutions to address them. Dorman’s innovative design and use of advanced materials ensure that their products are built to last and perform under various driving conditions.
Dorman is constantly expanding its product line to provide customers with an even broader range of replacement parts. This commitment to innovation has earned them a reputation as a reliable brand in the automotive industry, trusted by mechanics and drivers alike.
Dorman’s Quality Assurance
Dorman has a strict quality assurance process to ensure that their replacement parts meet or exceed OEM standards. Each product undergoes rigorous testing to ensure that it is durable, reliable, and performs as intended.
Dorman’s products are tested in various environments, including simulated extreme weather conditions and extreme durability tests. This ensures that their replacement parts are reliable and can endure the toughest driving conditions.
| Quality Assurance Testing | Description |
|---|---|
| Durability Testing | Products are tested on machines to simulate real-world vehicle use. |
| Environmental Testing | Products are tested in extreme weather conditions, including hot and cold temperatures, high humidity, and rain. |
| Performance Testing | Products are tested to ensure they meet or exceed performance standards, including load capacity, braking, and acceleration. |
Dorman’s commitment to quality assurance ensures that their replacement parts are of the highest quality, making them a reliable choice for drivers and mechanics in the automotive industry.
Dorman’s Partnerships with Other Companies
Dorman Products, Inc. is a leading supplier of automotive replacement parts, hardware, and fasteners to various automotive industries. Over the years, Dorman has formed partnerships with original equipment manufacturers (OEMs) and other well-established automotive brands to expand its reach and remain competitive in the industry.
- One of Dorman’s partnerships is with Amazon. The company has an Amazon storefront where customers can purchase Dorman’s products directly from the e-commerce giant.
- Another notable partnership is with RoadVantage, a provider of F&I (finance and insurance) products for the automotive industry. Through this partnership, Dorman offers RoadVantage’s lineup of F&I products to its customers.
- Dorman has also partnered with Fix-A-Flat, a company that manufactures tire puncture repair kits. The partnership allows Dorman to offer Fix-A-Flat’s products to its customers.
Aside from partnerships with established companies, Dorman also collaborates with OEMs to offer innovative solutions to vehicle repairs. For instance, Dorman partnered with General Motors to develop a power steering line repair kit for select GM vehicles. This partnership provided a cost-effective solution to repairing damaged power steering lines, and it was a success among GM customers.
Below is a table of some of Dorman’s notable partnerships:
| Partner | Products/Services Offered |
|---|---|
| Amazon | Sells Dorman’s products on its e-commerce platform |
| RoadVantage | Offer RoadVantage’s F&I products to its customers |
| Fix-A-Flat | Offer Fix-A-Flat’s tire puncture repair kits to its customers |
| General Motors | Partnered to develop a power steering line repair kit for select GM vehicles |
Dorman’s partnerships with other companies have been beneficial to both parties. Through these partnerships, Dorman has been able to expand its product offerings and reach a wider audience. At the same time, its partners have been able to provide their customers with high-quality automotive parts and innovative repair solutions.
Dorman’s Pricing Strategy Compared to Competitors
As a leading brand in automotive solutions, Dorman faces tough competition in the market. To remain competitive, Dorman has devised a pricing strategy that stands out from its rivals. Let’s take a closer look at how Dorman’s pricing strategy compares to its competitors:
- Competitive Pricing: Dorman understands the importance of price points in the industry and offers its products at competitive prices. This helps attract customers who are looking for quality products at affordable rates.
- Bundled Pricing: Dorman’s products are often bundled together, allowing customers to buy several related products at a discounted price. This strategy not only incentivizes large purchases but also helps increase customer loyalty.
- Product Quality: Dorman’s pricing strategy aligns with their promise of high-quality products. They don’t compromise on quality to offer lower prices. Instead, they rely on their efficient supply chain and manufacturing processes to keep their prices fair.
Overall, Dorman’s pricing strategy strikes a balance between offering affordable prices and maintaining high-quality standards. They ensure that their pricing reflects the value they offer to their customers. It’s no wonder that Dorman has been a trusted brand among car enthusiasts for years.
Here is a table comparing Dorman’s pricing strategy to its competitors:
| Brand | Pricing Strategy |
|---|---|
| Dorman | Competitive pricing, bundled pricing, and product quality |
| Motorking | Low prices, but often lower quality products |
| Duralast | Higher prices, but high product quality and lifetime warranties |
Overall, while there are competitors who may offer lower prices or higher-quality products, Dorman’s pricing strategy strikes a balance that is hard to match. They understand that customers are looking for the best value for their money, and they strive to provide just that.
Dorman’s Customer Service and Warranty Policies
When it comes to automotive parts, customers expect high levels of quality and durability from the brands that they choose to use. Dorman is a brand that has built a reputation for producing reliable and trustworthy parts for over 100 years. One area where Dorman stands out is in their customer service and warranty policies. Below we’ll explore some of the reasons why Dorman is a great brand to choose for your automotive needs.
- Dorman offers a comprehensive customer service experience that is designed to help customers get the information and assistance that they need. Whether you need help finding the right part for your vehicle or have a question about an existing Dorman product, their customer service team is always available to help.
- Dorman’s warranty policies are also a key factor in why they are a trusted brand in the automotive industry. All of their products come with a limited lifetime warranty, which means that customers can trust that their investment in a Dorman part will last for years to come.
- If a customer encounters any issues with a Dorman product, the company offers a hassle-free return policy. Customers can easily return products that do not meet their expectations or that are defective without any issues.
Overall, Dorman’s emphasis on customer service and warranty policies showcases their commitment to providing the best possible experience for their customers. Whether you are a professional mechanic or a DIY enthusiast, Dorman is a brand that you can trust to deliver high-quality parts that will stand up to the test of time.
For those looking for a comprehensive look at Dorman’s product line, their website offers a detailed and easy-to-use catalog for customers to browse. With its vast range of products and commitment to quality, Dorman is definitely a brand worth considering when looking for parts for your vehicle.
| Customer Service | Warranty Policies |
|---|---|
| Comprehensive customer support designed to help customers find the right parts and answer any questions they may have. | All products come with a limited lifetime warranty, showcasing Dorman’s commitment to quality and longevity. |
| In the event of issues with a Dorman product, the company offers a hassle-free return policy. | Dorman stands behind their products and is committed to making their customers happy in the event of any issues. |
| Dedicated customer service representatives are always available to assist customers with any issues or concerns that they may have. | Customers can trust that their investment in a Dorman product will be protected by the company’s strong warranty policies. |
Overall, Dorman’s commitment to customer service and warranty policies is just one of the many reasons why the brand is a top choice for automotive parts. With their extensive product line and high-quality standards, Dorman is a brand that customers can trust to deliver reliable and long-lasting parts for their vehicles.
Future plans and innovations for Dorman as a brand
Dorman is a trusted brand that supplies top-quality automotive parts and equipment. Known for its innovation and dedication to engineering excellence, Dorman has become a household name in the auto parts industry. Here are the future plans and innovations for Dorman as a brand:
- Expanding Product Line: To remain competitive in the market, Dorman plans to expand its product line by introducing new products. As a result, customers can expect a broader range of parts and equipment to choose from, making Dorman a one-stop-shop for all automotive needs.
- Investing in Technology: Technology and innovation play a critical role in creating bespoke products that are efficient, functional, and user-friendly. Dorman continues to invest in technology and engineering to bring cutting-edge solutions to the market.
- Sustainability: Dorman recognizes the importance of environmental sustainability and the role businesses play in achieving this goal. To limit its environmental impact, Dorman plans to introduce eco-friendly products that reduce carbon emissions and adopt sustainable practices in production.
Dorman continues to thrive in the automotive industry by adapting to market changes and consumer needs. The company’s commitment to excellence, innovation, and sustainability ensures a bright future ahead.
Here is a table showing some of the existing innovative products offered by Dorman:
| Product | Description |
|---|---|
| OE FIX | OE FIX eliminates design flaws found in original equipment parts, improving the product’s reliability. |
| Hybrid Battery Pack | An industry-first solution for the repair of hybrid batteries. |
| TPMS Sensor | The TPMS Sensor can be programmed with the Dorman tool, saving time and avoiding costly trips to the dealership. |
Overall, it’s clear that Dorman continues to be a leader in the auto parts industry with a bright future ahead. Their commitment to engineering excellence, innovation, and sustainability ensures that they will continue to provide high-quality products to their customers for many years to come.
Is Dorman a Good Brand? FAQs
1. Who is Dorman?
Dorman is a leading supplier of automotive parts and accessories, serving the aftermarket industry for over a century.
2. Are Dorman parts good quality?
Yes, Dorman offers high-quality auto parts that are designed to meet or exceed OEM specifications. Plus, they come with a limited lifetime warranty for added peace of mind.
3. Are Dorman parts easy to install?
Yes, many Dorman parts are designed to be direct replacements, making installation quick and easy. Plus, Dorman offers installation videos and instructions on their website.
4. What kind of parts does Dorman offer?
Dorman offers a wide variety of auto parts and accessories, including electrical, engine, fuel, steering, suspension, and more. They also offer specialized solutions like brake master cylinder covers and tire pressure sensors.
5. How does Dorman compare to other aftermarket brands?
Many mechanics and DIY enthusiasts prefer Dorman over other aftermarket brands because of their reputation for quality and reliability. Additionally, Dorman offers a wide range of specialized solutions that other brands may not have.
6. Where can I buy Dorman parts?
Dorman parts are available at many auto parts stores and online retailers. You can also purchase directly from Dorman’s website or through their authorized distributors.
7. Are Dorman parts affordable?
Yes, Dorman parts are competitively priced with other aftermarket brands. Plus, their high quality and long warranty make them a smart investment for your vehicle.
Closing Thoughts
Thanks for reading our FAQs about Dorman! We hope this article has helped you make an informed decision about whether Dorman is a good brand for your vehicle. As always, please visit our website again soon for more helpful automotive tips and advice!